Shift Supervisor
4 days ago
We are seeking a highly motivated and experienced Shift Supervisor to lead our store operations and drive sales growth. As a Shift Supervisor, you will be responsible for assisting the Store Manager in leading company initiatives, ensuring maximum productivity, and delivering a WOW customer shopping experience.
Key Responsibilities- Assist Store Manager: Supervise, train, and develop store personnel to ensure a high-performing team.
- Store Operations: Assume responsibility for the store operation and commercial department in the absence of the Store Manager and Commercial Sales Manager.
- Commercial Management: Assist with the management of commercial and hub departments to ensure commercial accounts and stores are serviced and deliveries are made as promised.
- Merchandising: Delegate and ensure store merchandising tasks are completed in a timely manner.
- Cash Handling: Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
- Loss Prevention: Ensure all company policies and loss prevention procedures are followed.
- Customer Service: Utilize ZNET to help customers locate merchandise or find suitable alternatives.
- Safety and Security: Maintain a safe working environment and ensure AutoZoners are implementing safety practices, including PPE.
- Inventory Management: Monitor cash flow, inventory, and security control.
- Sales Productivity: Maintain sales productivity, store appearance, and merchandising standards.
- Emergency Procedures: Conduct and review all opening and closing procedures, manage emergency situations, and conduct proper emergency procedures.
- Performance Management: Provide feedback regarding AutoZoner performance to the Store Manager.
- Risk and Safety Management: Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
- Customer Concerns: Address customer concerns and resolve them with a goal of turning a complaint into a compliment.
- Inventory Management: Process returns and effectively manage inventory.
- Communication: Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
- Leadership: Motivate AutoZoners to provide WOW customer service, enhance productivity levels, and market products to enhance sales and profits.
- Education: High School diploma or equivalent.
- Certification: ASE Certified preferred.
- Skills: Demonstrates high-level integrity, excellent communication and decision-making skills, and the ability to drive customer service.
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