Physical Therapy Clinic Administrator
2 weeks ago
The Physical Therapy Clinic Administrator at JAG Physical Therapy oversees the day-to-day operations of an outpatient rehabilitative clinic specializing in Physical and Occupational Therapy. This role ensures compliance with healthcare regulations, manages staff performance, and supports patient evaluation and treatment.
About Us:
JAG Physical Therapy is a comprehensive outpatient orthopedic physical therapy company with facilities throughout Pennsylvania, New Jersey, and New York. We have been recognized as one of the top providers of physical therapy care by local publications and are considered the Gold Standard for physical therapy care by major healthcare systems and insurance providers.
Salary and Benefits:
We offer a competitive salary range of $120,000 - $180,000 per year, based on experience, plus benefits including health, dental, and vision insurance, HSA options, 401(k) with company match, and continuing education reimbursements.
Responsibilities:
This position requires strong leadership skills, clinical experience, and a commitment to providing high-quality patient care in a team-oriented environment. Responsibilities include:
- Meeting census goals of the clinic and each clinician (office KPIs, number of patients seen)
- Ensuring compliance with all federal and state employment laws
- Facility maintenance
- Reviewing and approving timecards through ADP ensuring adherence to all federal and state regulations
- Interviewing and hiring clinical, administrative, and aide staff in collaboration with HR
- Training and onboarding clinical staff, ongoing evaluation of performance
- Resolving performance problems on a clinic level and elevating to HR when appropriate
- Monitoring staff compliance and follow-up with patients on low net promoter scores
- Monitoring monthly budget of visits, labor, and clinical supplies
- Monitoring documentation audits, Medicare compliance, and patients approaching MMR cap
- WebPT schedule review weekly
- Monitoring staff unsigned notes and performing new patient eval audit weekly
- Managing and approving expenses of staff in clinic
- Physician referral management (outreach visits, Direct access review, etc)
- Clinical support staff expense management, scheduling, interviewing, hiring/termination
- Monitoring discharge policy adherence
- Monthly clinical supply ordering
- Adhering to lost patient log workflow
- Weekly calls with Regional Clinical Director (RCD) and Operations Manager (OM)
Requirements:
To be successful in this role, you will need a bachelor's or master's degree in a related field, professional licensure/certification, valid CPR license, and a minimum of three years' clinical outpatient experience and two years' clinical supervision or clinical program development experience. Additionally, you should have knowledge of Prompt EMR system, excellent customer service skills, interpersonal and communication skills, and be able to troubleshoot, think critically, and make sound judgments.
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