Customer Service Representative

3 days ago

Sioux City, Iowa, United States Disability Solutions Full time

As a Customer Service Representative at Associated Bank, you will be part of a dynamic team that strives to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

We invite you to review the opportunity below, which offers a competitive salary of $40,000 - $60,000 per year, depending on experience. You will have the opportunity to work in various branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.

  • You will provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer.
  • Efficiently and accurately process customer transactions while adhering to all required policies and procedures.
  • Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions.

The successful candidate will also:

  • Perform customer banking transactions, identify and service customer needs and resolve issues.
  • Support the sales process by referring customers in need of additional financial solutions.
  • Share product and service promotions and new opportunities with our customers.
  • Answer customer questions to ensure satisfaction and safety.
  • Service vault, night drop and ATM machines, as assigned.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. Join us to take advantage of benefits including retirement savings, paid time off to volunteer, opportunities to connect with others through our diversity-focused Colleague Resource Groups, and much more.

Required Qualifications

  • High School or equivalent combination of education and experience.
  • Less than 2 years Demonstrated customer service skills and computer experience.

Benefits

  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
  • Personal banking, loan, investment and insurance benefits.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.

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