Customer Service Associate
1 day ago
About the Job
We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. As a critical role for Security National Bank, you will serve as the bank's front-line ambassador in delivering exceptional customer service.
Key Responsibilities:
- Provide top-notch service to every customer
- Maintain cash drawers with precision and efficiency
- Process transactions accurately and efficiently
- Receive loan, safe-deposit box, and credit card payments
- Process cash services and redeem U.S. Savings Bonds
- Identify customer needs through qualifying questions and refer relevant services and products
Requirements and Qualifications
To excel in this position, you must possess excellent customer service and problem-solving skills. You should have advanced organizational skills, attention to detail, and the ability to work under deadlines. Additionally, you should be self-motivated, have strong oral and written communication skills, and demonstrate teamwork.
Benefits and Compensation
We offer a competitive salary of approximately $42,000 - $50,000 per year, depending on experience. Our benefits package includes paid time off, a wellness program, and a 401(k) savings plan. If you're looking for a rewarding career where you can make a difference, we encourage you to apply.
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