Customer Service Associate

1 day ago


Sioux City, Iowa, United States SNB Full time

About the Job

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. As a critical role for Security National Bank, you will serve as the bank's front-line ambassador in delivering exceptional customer service.

Key Responsibilities:

  • Provide top-notch service to every customer
  • Maintain cash drawers with precision and efficiency
  • Process transactions accurately and efficiently
  • Receive loan, safe-deposit box, and credit card payments
  • Process cash services and redeem U.S. Savings Bonds
  • Identify customer needs through qualifying questions and refer relevant services and products

Requirements and Qualifications

To excel in this position, you must possess excellent customer service and problem-solving skills. You should have advanced organizational skills, attention to detail, and the ability to work under deadlines. Additionally, you should be self-motivated, have strong oral and written communication skills, and demonstrate teamwork.

Benefits and Compensation

We offer a competitive salary of approximately $42,000 - $50,000 per year, depending on experience. Our benefits package includes paid time off, a wellness program, and a 401(k) savings plan. If you're looking for a rewarding career where you can make a difference, we encourage you to apply.



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