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Regional Store Leader
2 months ago
Party City Holdco Inc. (PCHI) stands as a prominent figure in the global celebrations sector, with operations extending across over 70 nations worldwide. As the foremost retailer of party supplies in North America, we are committed to delivering exceptional experiences to our customers.
PCHI encompasses various enterprises within its Retail and Consumer Products Divisions. On the retail front, Party City is recognized as the leading omnichannel retailer in the celebrations category, boasting over 750 company-owned and franchise locations. Our Consumer Products Division includes Amscan, a leader in the design and manufacturing of celebration décor, tableware, costumes, and accessories.
Why Work with Us?
At PCHI, we are dedicated to creating joy for our customers by simplifying the process of crafting unforgettable memories. Our core values emphasize a Customer-First approach, valuing our People, and a commitment to excellence.
Your Role:
As a Regional Store Leader, you will embody our values and lead your team with enthusiasm and energy, ensuring an outstanding shopping experience for our customers. You will:
- Deliver exceptional customer service by ensuring the right leadership and team members are in place through effective selection, training, and development.
- Foster a positive and proactive attitude within your team, encouraging them to overcome challenges and inspire joy for our customers.
- Oversee the execution of top-tier sales and service strategies, achieving sales, profit, and service targets while implementing key talent strategies.
- Enhance the customer experience by providing a friendly and efficient in-store and curbside shopping environment.
- Utilize technology to improve service delivery for both internal and external customers.
Sales and Operational Leadership:
You will drive a culture of operational efficiency within your district, ensuring a focus on customer loyalty and satisfaction. Your responsibilities will include:
- Leading a district that prioritizes customer interactions over tasks.
- Managing payroll and district profitability effectively.
- Overseeing merchandising and inventory replenishment processes.
Team Development:
You will take full responsibility for hiring, training, and coaching Store Team Leaders and Leads, creating an environment that promotes engagement and retention. You will:
- Invest in training initiatives to enhance team skills and capabilities.
- Create sustainable talent plans to support ongoing team growth.
Results-Oriented Approach:
Your role is pivotal in driving sales growth and ensuring operational success. You will:
- Analyze business reports to inform daily decision-making.
- Oversee all aspects of store planning, scheduling, and task prioritization.
Physical Requirements:
The role may require lifting, pushing, and pulling up to 25 lbs regularly.
Benefits:
We offer a comprehensive benefits package, including a 401(K) program, tuition reimbursement, competitive salary, and a fun working environment with generous associate discounts.