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Lead Systems Engineer

2 months ago

San Jose, California, United States GreenWaste Recovery LLC Full time
Job Overview

Position: Senior Systems Administrator

FLSA Status: Exempt

Reports To: IT Infrastructure and Security Manager

Compensation: $120,000-$140,000/year

Bonus Eligibility: Yes

Company Overview:

GreenWaste Recovery LLC has been a pioneering force in the recycling and waste management sector for over 35 years. Following a strategic investment in 2021, we are on an upward growth path. Our foundation is built on the principles of environmental stewardship, with innovation at the heart of our operational and growth strategies. We specialize in comprehensive material collection, processing, and sales, customizing our services to meet the distinct needs of our clients and communities, while actively contributing to the advancement of the solid waste and recycling industry. Our operations span over 20 municipalities and 50 jurisdictions, with a workforce exceeding 1,000 employees across more than 10 regulated facilities.

Position Summary:

The Senior Systems Administrator plays a crucial role in the design, implementation, security, and management of our technology infrastructure, which primarily utilizes a Microsoft technology stack in a cloud environment. This includes cloud-based telephony, network devices, servers, applications, and services across all company locations. The successful candidate will be expected to independently address operational challenges and contribute to the enhancement, optimization, and security of systems and data. A proactive approach and a willingness to learn new technologies are essential for this role.

Key Responsibilities:

  • Design, implement, and manage both on-premise and Azure-based Microsoft technologies, including Windows Server, SQL Server, SharePoint, Exchange, Active Directory/Azure AD, Office 365, and associated services and infrastructure.
  • Oversee the design, implementation, and management of all related third-party applications, services, and infrastructure, including MFA, backup solutions, systems management, anti-virus/malware, firewalls, and more.
  • Manage the enterprise LAN, WAN, and voice networks, collaborating with cloud service providers and other necessary parties.
  • Ensure the security of the technology infrastructure by applying industry best practices regarding privacy, security, and regulatory compliance.
  • Provide documentation and technical specifications to IT staff for planning and executing new IT infrastructure upgrades.
  • Take ownership of projects, solutions, and key responsibilities within broader business initiatives.
  • Collaborate with the service desk and other teams to assist in troubleshooting, identify root causes, and provide escalation support as needed.
  • Serve as an escalation point for after-hours support.
  • Perform additional duties as required.

Required Knowledge, Skills & Abilities:

  • Strong customer service orientation and excellent communication skills.
  • Proficient analytical skills.
  • Ability to convey technical information in an understandable manner to non-technical audiences.
  • Extensive technical experience in a Windows server environment, both on-premise and in Azure.
  • Experience with moderately complex enterprise IP networks utilizing SDWAN technologies.
  • Capability to investigate and resolve complex technical issues.
  • Experience in an ITSM environment is advantageous.

Qualifications:

  • Bachelor's degree or equivalent experience.
  • 7+ years of systems administration experience in a Windows environment.
  • 4+ years of experience in enterprise IP networking.
  • Preferred certifications include:
    1. MCSE Windows Server
    2. CCNA or higher
    3. CompTIA Network+
  • Valid Class C driver's license.

Language Proficiency:

  • Fluency in English.

Physical Requirements:

  • Ability to sit or stand in front of a computer for the duration of the work shift.
  • Ability to lift and carry at least 40 lbs.
  • Ability to climb a ladder or similar equipment.

Work Environment:

The typical work schedule is Monday through Friday, with occasional on-call evening or weekend availability required. Exposure to outdoor weather conditions may occur.

GreenWaste Recovery LLC is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws.