Tax Associate

2 weeks ago


Tyler, Texas, United States JDA TSG Full time
Job Title: Tax Associate

We are seeking a highly skilled Tax Associate to join our team at JDA TSG. As a Tax Associate, you will be responsible for providing exceptional customer support and preparing individual tax returns using professional tax preparation software.

Key Responsibilities:
  • Provide superior customer support via video, phone, and chat, helping customers work on their returns.
  • Create an excellent customer experience using your expertise in tax preparation and technical ability.
  • Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction.
  • Carefully document all customer interactions.
Requirements:
  • 2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting.
  • Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc.
  • A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities.
What We Offer:
  • Seasonal/flexible morning through evening hours over the weekend and on Mondays from the comfort of your home office.
  • W2 position starting at $31 per hour + benefits including 401K with a match, perks and other incentives.
  • Comprehensive training and support from our management team, who are committed to helping you excel in this role.
  • Equipment including laptop for the duration of employment.
  • The opportunity for employment growth within JDA TSG.

We are an equal opportunity employer and welcome applications from qualified candidates who are eligible to work in the United States. If you have the required skills and experience, we encourage you to apply for this exciting opportunity.


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