Customer Service Representative

2 weeks ago


Wilmington, Massachusetts, United States Closet Factory Full time
Service Coordinator Job Description

We are seeking a highly skilled and dedicated Service Coordinator to join our team at Closet Factory in Wilmington, MA. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of our services to our clients.

Key Responsibilities:
  • Client Communication: Handle incoming calls, respond to client inquiries, and provide exceptional customer service.
  • Service Coordination: Work closely with clients to understand their needs, coordinate service delivery, and ensure timely completion of projects.
  • Problem Resolution: Identify and resolve client issues in a professional and courteous manner.
  • Database Management: Maintain accurate records of client interactions and service delivery in our proprietary management system.
Requirements:
  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to effectively communicate with clients and team members.
  • Organizational Skills: Proven ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficiency in Microsoft Office, including Word and Excel, and experience working with proprietary management systems.

We offer a competitive hourly rate of $20.00-$22.00 and a fun, energetic work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



  • Wilmington, Massachusetts, United States Super Service Today Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team at Super Service Today. As a key member of our team, you will play a vital role in delivering exceptional service to our customers.Key Responsibilities:Respond to inbound phone calls and schedule appointments for our customersMake outbound phone calls to convert...


  • Wilmington, Massachusetts, United States Waltham Services Full time

    Job Title: Customer Service RepresentativeWaltham Pest Services is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may...


  • Wilmington, Massachusetts, United States DB Roberts Full time

    Job SummaryThe Customer Service Representative position at DB Roberts is a key role in providing essential support to the Inside Sales Staff and Branch Management Team. As a Customer Service Representative, you will be responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of...


  • Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryAs a Member Services Representative at Planet Fitness, you will play a vital role in creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Front Desk Operations: Greet members, prospective members, and guests, providing a superior level of customer...


  • Wilmington, Massachusetts, United States Heilind Electronics Full time

    Job SummaryThe Customer Service Representative plays a vital role in supporting the Inside Sales Staff and Branch Management Team at Heilind Electronics. This position is designed for individuals who are eager to learn and grow within the organization. As a key member of the branch team, you will be responsible for providing exceptional customer service,...


  • Wilmington, Massachusetts, United States Planet Fitness - The Core Group Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesMember Engagement: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...


  • Wilmington, Massachusetts, United States Heilind Full time

    Job SummaryThe Customer Service Representative role at Heilind is a critical position that provides essential support to the Inside Sales Staff and Branch Management Team. As a key member of our team, you will be responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important...


  • Wilmington, Massachusetts, United States Heilind Full time

    Job SummaryThe Customer Service Representative role at Heilind is a critical position that provides essential support to the Inside Sales Staff and Branch Management Team. As a key member of our team, you will be responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important...


  • Wilmington, Massachusetts, United States Heilind Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Heilind. As a key member of our sales support team, you will play a critical role in providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesCustomer Support: Provide timely and...


  • Wilmington, Massachusetts, United States DB Roberts Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at DB Roberts. As a key member of our branch support team, you will play a vital role in providing exceptional customer service and support to our internal teams and external customers.Key ResponsibilitiesProvide top-notch customer service and...


  • Wilmington, Massachusetts, United States U-Haul Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...


  • Wilmington, Massachusetts, United States Savers Value Village Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service,...


  • Wilmington, Massachusetts, United States Savers | Value Village Full time

    {"title": "Customer Service Associate", "description": "About UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of...


  • Wilmington, Massachusetts, United States Habit Burger Grill Full time

    Welcome to Habit Burger Grill, where we're passionate about serving up more than just great burgers. As a Cashier, you'll be the face of our brand, providing exceptional customer service and ensuring every guest leaves with a smile. Here's what you can expect: **Responsibilities:** * Greet guests and take their orders with a friendly smile * Ensure...


  • Wilmington, Massachusetts, United States Habit Burger Grill Full time

    Welcome to Habit Burger Grill, where we're passionate about serving up more than just great burgers. As a Cashier, you'll be the face of our brand, providing exceptional customer service and ensuring every guest leaves with a smile. Here's what you can expect: **Responsibilities:** * Greet guests and take their orders with a friendly and welcoming...


  • Wilmington, Massachusetts, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled Customer Resolution Associate to join our team at Lowe's. As a key member of our delivery operations team, you will be responsible for supporting the delivery of exceptional customer experiences.Key ResponsibilitiesCommunicate with customers to obtain feedback and improve delivery experiencesAssist in...


  • Wilmington, Massachusetts, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled Customer Resolution Associate to join our team at Lowe's. As a key member of our delivery operations team, you will play a critical role in ensuring seamless customer experiences.Key ResponsibilitiesSupport delivery operations from internal and external customers, providing exceptional communication and...


  • Wilmington, Massachusetts, United States UniFirst Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at UniFirst. As a key member of our AR Reporting and Analysis team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and analyzing and reporting on accounts receivable data.Key...


  • Wilmington, Massachusetts, United States Align Credit Union Full time

    Job OverviewPosition:The Financial Services Representative I is essential in delivering outstanding customer support by fostering strong and enduring connections with both existing and prospective clients. This role involves managing a variety of financial operations and guiding clients with their monetary needs. By employing a consultative methodology, the...


  • Wilmington, Massachusetts, United States Spirax Sarco Full time

    Customer Service Manager - Process IndustriesLocation: WM USA - 37 Upton DriveBenefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and moreWe're seeking a Customer Service Manager - Process Industries to join our dynamic team. As a leader, you'll influence direct reports and the organization in customer focus and support.Key...