Service Advisor

4 days ago


ChampssurYonne, Bourgogne-Franche-Comté, United States TCI Transportation Full time
Job Summary

We are looking for a Service Advisor - Fleet Shop to provide front-line contact with customers, match vehicle demand with availability, and ensure complete customer satisfaction. The successful candidate will have a high school diploma or equivalent, Microsoft Excel experience, and the ability to multitask in a fast-paced environment.

Responsibilities
  • Perform entry-level computer skills
  • Maintain PM currency at 95%
  • Parts pricing and stocking
  • Opening and closing of work orders
  • Invoicing to customers
  • Check stories written by Techs ensuring all parts are on work order while keeping up with flow of work orders
  • Schedule trucks in for maintenance with daily communication and follow-up with customers and vendors
  • Issue purchase orders to vendors for parts and service
Requirements
  • Ability to get in and out of commercial trucks
  • High School Diploma or equivalent required
  • Microsoft Excel experience a PLUS
  • Customer service skills, organizational skills, and a positive attitude
Benefits
  • Weekly Paychecks | Direct Deposit Available
  • Safety Incentives up to $300 Quarterly upon meeting requirements
  • Medical, Dental & Vision Coverage
  • Employer Paid Life and AD&D Insurance | Critical Illness Insurance
  • 401K with Company Match
  • Sick Leave Pay
  • Vacation and Holiday Pay
  • Employee Discount Programs


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