DCH Healthcare Support Specialist

6 days ago


Tuscaloosa, Alabama, United States DCH Health Systems Full time

DCH Health Systems is currently seeking a skilled Healthcare Support Specialist to join its team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

This role plays a critical part in ensuring that patients receive the best possible care by providing a centralized system for customers to obtain information about patient locations and phone numbers while protecting patient confidentiality. The selected individual will also be responsible for providing information about DCH Health Systems and its services to customers.

In this challenging yet rewarding position, you will have the opportunity to work closely with various stakeholders, including healthcare professionals, administrators, and patients. Your primary responsibilities will include:

  • Providing accurate and timely information to customers regarding patient locations and phone numbers;
  • Ensuring patient confidentiality is maintained at all times;
  • Answering calls and responding to inquiries from customers;
  • Providing information about DCH Health Systems and its services;
  • Collaborating with other departments to resolve issues and improve overall customer satisfaction;

The salary for this position is estimated to be around $45,000 - $55,000 per year, depending on qualifications and experience. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About DCH Health Systems: As a leading provider of healthcare services, DCH Health Systems is committed to delivering high-quality patient care and improving health outcomes in our community. Our team is dedicated to excellence and works collaboratively to provide a positive experience for our patients and their families.



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