Banking Center Manager

4 weeks ago


Fitchburg, Massachusetts, United States Fidelity Co-Operative Bank Full time
Job Title: Banking Center Manager

At Fidelity Co-Operative Bank, we are seeking a highly motivated and experienced Banking Center Manager to join our team. As a key member of our banking center operations, you will play a critical role in ensuring that our LifeDesign philosophy is evident in every element of banking center operations.

Key Responsibilities:

  • Deepen our current clients' relationships and acquire new clients by proactively conducting outbound, in-person business calls and phone calls.
  • Maximize retail and business deposit relationships by promoting products and services to meet the financial needs of our clients.
  • Develop and maintain strong relationships with internal business partners to refer and grow relationships.
  • Schedule regular coaching sessions with team members to identify sales opportunities and provide guidance on sales techniques.
  • Originate consumer and small business loans and work collaboratively with commercial lending for larger opportunities.
  • Understand, facilitate, and grow business services opportunities.
  • Design banking center Sales Action Plans to ensure assigned banking center meets or exceeds goals and identifies areas for improvement.
  • Provide overall leadership to staff in motivating and rewarding staff in product and service knowledge and selling techniques.
  • Exercise responsibility for the success of marketing initiatives presented by the bank.
  • Ensure sound and compliant banking center operations, including compliance with bank policies and regulations.

Requirements:

  • 5-7 years of retail banking supervisory experience and/or a college degree in finance or marketing.
  • Accuracy and attention to detail are essential to the position.
  • Self-motivated, enthusiastic, and maintains a positive attitude.
  • Exceptional written and verbal communication skills.
  • Strong leadership skills, including the ability to lead, train, coach, and motivate staff.
  • Ability to utilize and learn multiple computer systems and programs.

About Fidelity Co-Operative Bank:

Fidelity Co-Operative Bank is proud to offer a competitive compensation and benefits program, including health, dental, vision, life, and immediate 401(k) plan participation. We are an equal opportunity employer and welcome applications from diverse candidates.



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