Retail Sales Associate

2 days ago


West Palm Beach, Florida, United States Warrior Sports Full time

About Warrior Sports

We are a leading manufacturer of innovative, high-performance equipment, footwear, and apparel for lacrosse and hockey athletes. Our mission is to provide exceptional customer service and ensure our retail stores operate smoothly.

Job Summary

We are seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing customer service, utilizing proper selling techniques, and educating customers on product features and benefits.

Key Responsibilities

  • Provide customer service using the GUEST service model: Greet and make customer contact, Understand the customer's needs, Educate the customer on product features and benefits, Solve any customer problems/answer any questions, Transact the sale through suggestive selling, multiple selling, and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best – neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements for Success

  • Must be 18 years of age or older.
  • Should be a people person
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Equal Opportunity Employer

We are an equal opportunity employer and take affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.



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