Service Delivery Specialist
3 weeks ago
We are seeking a talented Delivery Consultant to join our team of experts at IBM. As a key member of our team, you will work closely with clients and partners to design, deliver, and optimize IBM Technology solutions that align with their goals.
Your role will involve applying your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills.
You will collaborate with clients to optimize and trailblaze new solutions that address real business challenges. This is an exciting opportunity for you to make a positive impact and advance your career in a collaborative and experiential environment.
About the Role:
- Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
- Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
- Technical Solution Workshops: Conducting and participating in technical solution workshops.
- Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
- Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
- Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Required Skills and Qualifications:
- 5+ Years of experience implementing webMethods projects including largescale ERP integrations and B2B engagements.
- Exposure to cloud platforms including AWS or Azure
- Experience with both implementation(development) and administration aspects of webMethods
- Ability to operate independently with limited oversight on engagements
- Experience with webMethods iPaas solutions
Benefits:
- Competitive salary: $120,000 - $180,000 per year
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs.
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
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