Housekeeping Professional
4 weeks ago
Job Summary
The Housekeeper is a key member of the Castle Group team, responsible for maintaining the cleanliness and sanitation of common areas and amenities within the community. This role requires a high level of attention to detail, excellent customer service skills, and the ability to work independently with minimal supervision.
Responsibilities
- Maintain the cleanliness and organization of common areas, including hallways, lobbies, and elevators.
- Remove litter, trash, and debris from all areas of the community.
- Empty trash receptacles, ashtrays, and waste baskets regularly, disposing of waste properly.
- Vacuum, sweep, polish, and mop floors.
- Straighten furniture in common areas as needed.
- Dust and polish furniture, fixtures, and other surfaces to maintain a neat and tidy appearance.
- Polish and clean windows, glass doors, brass, mirrors, and the like to ensure they are free of smudges and streaks.
- Clean and disinfect kitchen areas, including countertops, sinks, and appliances.
- Restock supplies such as towel, toilet paper, and soap dispensers as needed.
- Sanitize all bathroom bowls, sinks, partitions, and urinals daily and/or as needed.
- Clean and organize the clubhouse, including restrooms, shower stalls, fitness equipment, and storage rooms.
- Assist with the setup, breakdown, and cleaning of meeting rooms for events.
- Maintain supply and PPE inventory and assist the supervisor with ordering supplies as needed.
- Assist with hurricane preparation before, during, and after a storm.
- Complete necessary checklists and/or work orders as assigned.
- Report any equipment that is not working or malfunctioning and unsafe conditions to Management.
- Maintain a safe and secure work environment throughout the building/property(s).
- Ensure all safety precautions are followed and proper usage of PPEs while performing duties.
Qualifications
- High school diploma or equivalency preferred.
- 1+ year as a Housekeeper or similar position.
- Knowledge and understanding of Material Safety Data Sheet (MSDS) required.
Skills and Abilities
- Skilled in operating select mechanical and electrical equipment.
- Basic literacy and numeracy skills are required to understand cleaning and safety guidelines.
- Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
- Able to work under tight deadlines and use time effectively based on key priorities.
- Basic command of computer hardware/software is required.
- Effective written and verbal communication skills.
- Excellent attention to detail.
- Strong problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Communicate, receive, and exchange ideas and information by means of spoken and written.
Physical Requirements
- Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
- Ability to lift 40 lbs. following appropriate safety procedures.
- Ability to:
- work in an upright standing position for long periods of time.
- crawl in small and tight spaces.
- work in different environmental working conditions.
- walk and climb stairs.
- stoop and bend.
- Extensive use of fingers for typing and visual use of the computer monitor.
- Handle, grasp, and feel objects and equipment.
- Reach with hands and arms.
- Ability to quickly and easily navigate property/buildings is required to meet the job functions.
- Repeat various motions with wrists, hands, and fingers.
- Ability to detect auditory and/or visual emergency alarms.
- Ability to learn on the job.
- May be required to perform work outdoors during all seasons.
- Ability to climb ladders and work at heights above ground level.
- Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
- Visual ability correctable to 20/20.
- Ability to respond verbally in an understandable, professional manner in person and over the telephone.
- May be required to travel for training sessions off-site.
- Ability to work extended hours and weekends if needed.
Equal Employment Opportunity
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
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