Medical Assistant

1 week ago

Lake Charles, Louisiana, United States Lake Charles Memorial Health System Full time

About the Role:

The Medical Assistant - Patient Care Specialist is a vital member of our healthcare team at Lake Charles Memorial Health System. As a nationally certified Great Place to Work, we are committed to providing exceptional patient care and supporting the well-being and professional growth of our employees.

Key Responsibilities:

  • Provide provider support and comprehensive direct care to patients and their families under the direction of the provider.
  • Support the Practice Director and Manager in coordinating and leading practice personnel to ensure consistent standards of practice and competencies in the delivery of patient care services.
  • Perform duties within the scope of practice, ensuring consistency with Memorial Medical Group policies and procedures, standards of care, approved protocols, standing orders, and guidelines.

Responsibilities and Duties:

  • Receives patient from the waiting room and escorts the patient to the exam room.
  • Obtains and records all in-take information in the patient medical record. Records any other department-specific information in patient chart. Adheres to all government documentation requirements.
  • Records patient critical lab values, adverse reactions, and pertinent information and promptly reports to the provider.
  • Prepares patient and provider with set up and cleanup of procedures.
  • Observes universal precautions and aseptic techniques with patient and the proper use of medical instruments and equipment.
  • Able to perform administrative duties.
  • Assists with patient education in conjunction with the provider.
  • Inventories exam rooms and determines supply needs. Restocks rooms to par level. Conveys needs to the appropriate personnel.
  • Assist with the daily cleaning of exam rooms and clinic station areas. Assesses maintenance needs.
  • Performs other job duties as assigned.

Requirements:

  • Graduate of an accredited medical assistant program, preferred.
  • Certification as a Medical Assistant, preferred.
  • CPR certification, required.
  • Experience providing administrative duties and clinical care in a physician practice or ambulatory clinic setting, preferred.
  • Computer literacy, required.
  • Broad range of administrative and technical skills in the context of the healthcare environment.
  • Impacts activities in other work areas on a frequent basis and contributes in multiple work areas.
  • Make decisions based on departmental policy.
  • Demonstrates critical thought process and can work independently.
  • Provides feedback to assist with decision-making process.
  • Documents detailed information in patient chart.
  • Requires listening skills to maintain cooperative associations.

Physical Demands/Work Environment:

  • Work requires a variety of physical activities, including moving about within and outside of all hospital properties for long periods of time.
  • Must be able to respond quickly and effectively to emergency and non-emergent situations.
  • May be required to assist in controlling disorderly conduct or combative patients.
  • Must be able to exchange accurate information with patient, family, peers, and medical personnel.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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