Customer Service Representative

2 weeks ago


Temple Hills, Maryland, United States Roses Discount Stores Full time
Job Summary

As a Customer Service Associate at Roses Discount Stores, you will be responsible for delivering exceptional customer experiences. Key priorities include greeting customers, assisting with merchandise selection, completing transactions, and answering questions about the store and products.

Key Responsibilities
  • Provide customer engagement in a positive and approachable manner.
  • Maintain a clean and well-stocked store environment for customers.
  • Unload merchandise from delivery trucks, organize merchandise, and transport it from the stockroom to the sales floor.
  • Independently stock shelves and recover merchandise in the store.
  • Accurately handle customer funds and process transactions using the POS system.
  • Ensure a safe and secure shopping environment by remaining constantly aware of customer activity.
  • Perform other duties as assigned to maintain an effective and profitable store operation.
Requirements
  • Education: Prefer completion of high school or equivalent.
  • Ability to follow directives and interpret retail operational documents.
  • Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.
  • Physical Requirements: Ability to regularly lift up to 40lbs and occasionally up to 55lbs.
  • Availability: Ability to work a flexible, full-time schedule or part-time schedule including days, evenings, weekends, and holidays.
Working Conditions
  • Retail store environment with extended periods of standing.
  • Retail store stockroom environment subject to temperature fluctuations.
  • Frequent lifting and maneuvering of merchandise and displays.
  • Exposure to dust and extreme temperatures while unloading trailers.
  • Scheduled work hours may vary, including evenings and weekends.
  • Occasional use of ladders is required.


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