Overnight Call Center Representative
2 days ago
At Uline, we believe that our employees make the difference. We're committed to offering exceptional benefits and perks to support their success.
">We're seeking a talented Overnight Bilingual Customer Service Representative to join our team. As an Overnight Bilingual Customer Service Representative, you'll play a critical role in delivering an exceptional experience to our customers.
">About the Role:
">This position is based on-site at one of our locations, and we're looking for individuals who share our passion for delivering top-notch customer service.
">Key Responsibilities:
">- ">
- Process customer orders and inquiries in a collaborative call center environment.">
- Communicate effectively with customers via phone, email, and chat.">
- Help customers navigate Uline's website and online ordering platform.">
- Become a subject matter expert on products and solutions, providing quick and confident responses to customer inquiries.">
Requirements:
">- ">
- A high school diploma or equivalent; a bachelor's degree is highly valued.">
- Prior customer service experience is a plus, but we'll provide training to ensure you excel in this role.">
- Bilingual (English/Spanish) fluency is required for this position.">
What We Offer:
">- ">
- A competitive salary range from $23 to $27 per hour, plus a $4 shift differential.">
- A comprehensive benefits package, including medical, dental, vision, and life insurance, as well as other wellness programs.">
- A 401(k) plan with a 6% employer match, multiple bonus programs, including profit sharing.">
- Paid holidays and generous paid time off.">
- A Tuition Assistance Program that covers professional continuing education.">
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