Financial Services Representative

5 days ago


Needham, United States Direct Federal Credit Union Full time
Unlocking Financial Potential

At Direct Federal Credit Union, we believe that everyone deserves access to expert financial guidance and support. As a Member Services Representative, you will play a critical role in helping our members achieve their financial goals by explaining our products and services, identifying opportunities for growth, and providing personalized support. With a strong focus on education and empowerment, you will empower our members to take control of their finances and make informed decisions about their money. Your expertise will help us build trust and strengthen relationships with our members, driving long-term loyalty and success.

Your Expertise

We are looking for someone with a background in customer-facing roles, who can effectively communicate complex financial information to diverse audiences. You should be comfortable working in a fast-paced environment, handling multiple tasks simultaneously, and prioritizing competing demands. If you're passionate about delivering exceptional customer experiences, you're the perfect fit for our team. Join us in shaping the future of financial services and empowering our members to achieve their full potential.

Why Work with Us?

As a valued member of our team, you'll enjoy a comprehensive benefits package, including health, dental, and vision coverage, a generous retirement plan, paid time off, and opportunities for professional development. Our inclusive and dynamic work environment encourages collaboration, creativity, and innovation, fostering a culture that values diversity, equity, and inclusion. Plus, you'll be part of a leading credit union dedicated to making a positive impact in our community.

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