Medical Assistant
6 days ago
As a Medical Assistant in our Urology Department, you will play a vital role in providing exceptional patient care and supporting our team of healthcare professionals. Your primary responsibilities will include triaging patient flow, performing technical procedures, and maintaining accurate records. If you are a team player with excellent communication skills and a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
Provides ongoing triage and management of office flow to meet patients' medical and service needs
Performs the technical component of the department's clinical procedures competently
Documents all patient care thoroughly, objectively, and concisely, following appropriate legal guidelines
Communicates patient care information thoroughly, objectively, and concisely, following appropriate legal guidelines
Receives patients professionally in the waiting area and rooms them according to department protocol
Maintains accurate and current logs for equipment, such as refrigerator temperature, autoclave, eyewash, and crash cart
Verifies patient insurance coverage for pre-certification, referrals, and/or authorizations and documents in NextGen
Applies knowledge of general insurance guidelines and requirements to direct patient care
Responds appropriately to emergency situations
Cross-trains in other positions as determined by the manager
Exhibits computer systems knowledge and proficiency as necessary to perform job functions
Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards
Requirements:
Certified or Registered Medical Assistant or previous Medical Assistant experience
Team player, professional, and customer service oriented
Proficient computer skills, including EMR, highly organized, ability to multi-task, and enjoy working in a fast-paced environment
Able to work with a diverse patient base of all ages
Assist with clinical procedures specific to the department
Perform basic back office skills, including medication administration, injections, bandaging, and accurately collect height, weight, and BP
Anticipate the needs of the physician and require minimal supervision
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