Channel Operations Manager
3 weeks ago
AMMEGA seeks an experienced Customer Service Lead to oversee channel operations and drive customer success. This key role is responsible for managing and optimizing specific customer channels, ensuring seamless service delivery and high customer satisfaction.
The successful candidate will possess excellent communication and problem-solving skills, with a proven track record in customer service leadership. Strong knowledge of Salesforce case management and CRM software is essential.
Main Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to resolve customer complaints and issues
- Lead and motivate the customer service team to achieve goals and objectives
- Analyze and report on customer service metrics to inform business decisions
- Maintain accurate records and documentation of customer interactions
Compensation Package: Estimated salary range: $90,000 - $140,000 per year, plus benefits and opportunities for professional growth.
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Service Channel Optimization Lead
5 days ago
Reading, Pennsylvania, United States AMMEGA Full timeAs a Service Channel Optimization Lead at AMMEGA, you will be responsible for managing and optimizing specific customer channels such as distribution customers or OEMs. This involves working closely with the customer service team, assigning and resolving complex cases, and collaborating with various departments.Responsibilities:Enhance customer experience by...
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Channel Service Optimization Lead
3 weeks ago
Reading, Pennsylvania, United States Ammega Full timeJob DescriptionThe Service Delivery Coordinator will be responsible for managing and optimizing customer channels, ensuring seamless service delivery and customer satisfaction.Key ResponsibilitiesWork with various levels of customer service representatives to enhance customer experienceOversee distribution or OEM customers, independently handle Salesforce...
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Operations Manager Cannabis Retail
3 weeks ago
Reading, Pennsylvania, United States HirexHire Full timeAbout UsHirexHire is a Chicago-based recruiting and talent consultancy. We integrate with companies to provide long-term talent solutions.The RoleWe are seeking an experienced Assistant General Manager to oversee operations, drive customer engagement, and lead a high-performing team.ResponsibilitiesOversee day-to-day dispensary operations ensuring compliance...
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Customer Service Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Interstate Container Reading LLC Full timeJob OverviewWe are seeking an experienced Customer Service Representative to join our team at Interstate Container Reading LLC.The ideal candidate will have a strong background in customer service and be able to effectively manage interactions with customers, account executives, and production teams from order placement to delivery.This is a fast-paced role...
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Kitchen Operations Manager
1 day ago
Reading, Pennsylvania, United States Pike Cafe Operations LLC Full timeThe Perfect CandidateWe are looking for a skilled Line Cook who has experience in food preparation and cooking techniques.You should have excellent attention to detail and be able to work efficiently in a fast-paced environment.With a solid work history and excellent references, you will be well-suited to join our team at Shirley's Cafe.
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Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Pladis Global Full timeJob OverviewWe are seeking a detail-oriented Operations Manager to join our team at Pladis Global. As an Operations Manager, you will be responsible for ensuring the smooth operation of our production processes.Your primary goal will be to optimize our production efficiency while maintaining high-quality products. You will work closely with our team to...
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Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Playa Bowls Full timeCompany Overview:Playa Bowls is a leading fast-casual restaurant chain founded in 2014. Our mission is to serve innovative, high-quality products that support healthier lifestyles and inspire a world of fun, excitement, and togetherness.About the Role:We are seeking an experienced General Manager to lead our team at Playa Bowls. As a key member of our...
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Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Trinity Glass International Inc Full timeJob Title: Operations ManagerEstimated Salary: $60,000 - $80,000 per yearWe are seeking an experienced Operations Manager to join our team at Trinity Glass International Inc in Breinigsville, PA. The ideal candidate will have a strong background in manufacturing supervision and leadership.Key Responsibilities:Supervise production staff and ensure efficient...
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Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Hand & Stone - FGG Spas Full timeGeneral ManagerWe are seeking an experienced General Manager to lead our Hand & Stone Massage and Facial Spa in Wyomissing, PA. As a key member of our team, you will be responsible for driving sales growth, managing day-to-day operations, and providing exceptional customer experiences.**Job Responsibilities:**Lead and motivate a high-performing team of spa...
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Executive Operations Manager
4 days ago
Reading, Pennsylvania, United States Aramark Full timeAbout the RoleWe are seeking an experienced Executive Operations Manager to join our team at Aramark. This is a leadership role that will oversee multiple contracted services, managing teams and prioritizing resources to meet client objectives and operational goals.Key ResponsibilitiesLead a team of operations managers to deliver exceptional service to...
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Case Management Specialist
5 days ago
Reading, Pennsylvania, United States AMMEGA Full timeAMMEGA is seeking a highly motivated Case Management Specialist to join our team. In this role, you will be responsible for managing and optimizing customer channels, ensuring seamless service delivery and customer satisfaction. This involves working closely with the customer service team, assigning and resolving complex cases, and collaborating with various...
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Kitchen Operations Manager
6 days ago
Reading, Pennsylvania, United States Fairlane Gardens Nursing and Rehabilitation at Reading Full timeKitchen Operations Manager We are seeking an experienced Kitchen Operations Manager to join our team at Fairlane Gardens Nursing and Rehabilitation at Reading. As a Kitchen Operations Manager, you will oversee the preparation and cooking of meals for our residents, ensuring that they are nutritious and delicious. The successful candidate will have experience...
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Project Operations Manager
4 weeks ago
Reading, Pennsylvania, United States Spencer Ogden Full timeAbout the RoleThe Project Operations Manager will play a critical role in the success of our construction management team. They will be responsible for overseeing the day-to-day operations of multiple projects, including budgeting, scheduling, and resource allocation.The successful candidate will have excellent organizational and communication skills, with...
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Customer Experience Manager
5 days ago
Reading, Pennsylvania, United States AMMEGA Full timeAt AMMEGA, we are seeking a highly skilled Customer Experience Manager to lead our customer channels and optimize service delivery. This role involves managing distribution customers or OEMs, aligning with case management functions, and ensuring seamless service experience.Key Responsibilities:Work closely with customer service representatives to enhance the...
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Kitchen Operations Manager
4 days ago
Reading, Pennsylvania, United States Culinesse LLC Full timeKitchen Operations ManagerCulinesse LLC is seeking a skilled Kitchen Operations Manager to oversee the day-to-day activities of our kitchen team. As a key member of our culinary team, you will be responsible for ensuring that all meals are prepared to the highest standards of quality and presentation.Key Responsibilities:Supervise a team of cooks to ensure...
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Healthcare Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Tufts Medical Center Full timeWe are seeking a highly skilled Healthcare Operations Manager to join our team at Tufts Medical Center. In this role, you will be responsible for overseeing the day-to-day operations of our healthcare facilities, ensuring efficient and effective delivery of patient care.About the Role:You will be responsible for managing budgets, staff, and resources,...
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Automotive Operations Manager
3 weeks ago
Reading, Pennsylvania, United States Route 128 Honda Full timeJob OverviewWe are seeking a highly skilled and experienced Automotive Operations Manager to lead our Honda Service Department at Route 128 Honda in Reading, Massachusetts.The successful candidate will play a crucial role in overseeing the operations of our service department, managing a team of skilled technicians, and ensuring the efficient delivery of...
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Store Operations Manager
3 weeks ago
Reading, Pennsylvania, United States HirexHire Full timeKey Responsibilities:As our new Store Operations Manager, you will direct and oversee all dispensary operations, ensuring compliance with security protocols, inventory management, and state and local regulations. Your responsibilities will include:Driving revenue and profitability through effective execution of company programs and localized...
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Site Operations Manager
4 days ago
Reading, Pennsylvania, United States Dynamic Lifecycle Innovations Full timeAt Dynamic Lifecycle Innovations, we're on a mission to protect the planet and empower our team members to be the best they can be. As an Operations Site Manager, you'll play a key role in launching a state-of-the-art facility, leveraging your skills to shape its success from the ground up.Key ResponsibilitiesOperational Management: Oversee safety, quality,...
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Housekeeping Operations Manager
3 days ago
Reading, Pennsylvania, United States Concord Hospitality Full timeWe are seeking a highly skilled Housekeeping Operations Manager to oversee the housekeeping, laundry and house person team members. As part of our management team, you will play a key role in ensuring the cleanliness and maintenance of our properties.Key Responsibilities:Oversee daily housekeeping operations to ensure high standards of cleanliness and...