Emergency Shelter Advocate

6 days ago


Louisville, Kentucky, United States Center for Women and Families Full time
Job Title: Emergency Shelter Support Advocate

At the Center for Women and Families, we are seeking a compassionate and empathetic individual to join our team as an Emergency Shelter Support Advocate. This role is responsible for providing essential daily living needs to individuals experiencing homelessness due to intimate partner violence and/or sexual assault in our 24/7 emergency shelter.

Key Responsibilities:

  • Assess the needs of the shelter community and ensure client, staff, and building safety
  • Provide crisis intervention, safety planning, counseling, de-escalation, transportation, advocacy, information, referrals, and supportive services to aid clients in identifying immediate needs and determining viable next steps
  • Conduct intakes, exits, agreements, and conflict resolution
  • Support shift lead, groups, walk-in clients, child enrichment, pet needs, and shelter space readiness
  • Maintain daily written, verbal, and electronic communication
  • Collaborate with program staff on clients entering emergency shelter
  • Coordinate with community partners to promote positive relationships

Requirements:

  • Bachelor's degree or a minimum of 3 years of experience in a related field
  • Valid driver's license and a driving record that meets CWF automobile insurance requirements
  • Fluency in languages other than English is a plus
  • Developed sense of empathy

What We Offer:

  • Competitive pay rate based on employment type (FT/PT/PRN)
  • Schedules based on departmental needs
  • Free lunch and dinner while working (onsite cafeteria at Kentucky office)
  • Comprehensive benefits package for full-time positions, including medical, dental, and vision insurance, structured flexibility, and more

About Us:

The Center for Women and Families is an Equal Opportunity Employer that values diversity and inclusion. We are committed to creating a workplace where staff succeed based on personal merit, qualifications, experience, ability, and job performance.



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