Operations Specialist for Financial Processing

4 weeks ago

GondrecourtleChâteau, Grand Est, United States U.S. Bank Full time

At U.S. Bank, our goal is to offer exceptional support to our customers and enable them to make informed financial decisions. We value diversity in our team and believe that each member brings unique strengths to the table. A career with U.S. Bank provides a wide range of opportunities to grow and develop skills, allowing you to excel in your role from day one. With a focus on continuous learning and self-improvement, we encourage our team members to try new things, learn new skills, and take on new challenges.

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise-wide. The ideal candidate will have the ability to work efficiently within multiple operational systems and effectively interact with internal partners. The role involves executing a variety of routine tasks, including transaction processing, data entry, archiving, researching, and troubleshooting. The candidate will also have the opportunity to work with third-party vendors and external customers, providing excellent customer service and resolving any issues that may arise.

The successful candidate will have the following qualifications:

  • High school diploma or equivalent
  • One to two years of related work experience

In addition to the basic qualifications, preferred skills and experience include:

  • Thorough knowledge of applicable bank and department policies, procedures, products, and support systems
  • Proven commitment to high-quality customer service
  • Ability to work well with external and internal customers
  • Good time management skills to maximize production and execution of tasks in a fast-paced environment
  • Ability to identify, analyze, and resolve exceptions through data interpretation
  • Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications
  • Effective verbal and written communication skills

We offer a comprehensive benefits package that includes healthcare, basic and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, and up to 11 paid holiday opportunities. Our benefits are designed to support your overall well-being and help you thrive in and outside of work. At U.S. Bank, we are committed to creating a diverse and inclusive workplace culture and consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Our salary range for this role reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, we offer a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.53 - $22.58

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, as well as the San Francisco Fair Chance Ordinance. Certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Job postings typically remain open for approximately 20 days from the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need.

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