Computer Hardware Specialist

1 month ago


Austin, Texas, United States BC Tech Pro Full time

BC Tech Pro is seeking a skilled Computer Field Technician to join our team. As a Computer Field Technician, you will be responsible for performing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. The ideal candidate will have a valid driver's license and reliable transportation, as well as access to a computer and the Internet to log onto your portal each day. You will be required to complete certifications from Dell and Lenovo as part of your onboarding. The pay is based solely on the number of calls completed, with calls starting at $35 and going up based on distance traveled. You will be working on a 1099/per call basis, with tickets run Monday-Friday during the day shift. The pay period is every Friday after the first week worked. You must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per week. You will be visiting multiple work sites throughout your day, and you must have a reliable form of transportation and a valid driver's license to run these calls. You will be required to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. You will confirm service times with the customer in your tech portal, and services will be completed at the customer site (residential and commercial). You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day, you will drop off the old parts with the pre-paid label that is provided. Qualifications include prior hands-on experience with replacing components on laptops and desktops, a valid driver's license, and reliable transportation. Additional Information: All your information will be kept confidential according to EEO guidelines.



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