Retail Sales Lead

5 days ago

Central Valley, New York, United States LACOSTE WOODBURY Full time
Job DescriptionJob Description

The Retail Sales Lead is responsible for overseeing all activities surrounding the cash wrap.

Key Responsibilities:

* Accurately process customer transactions at the register in a friendly, quick and efficient manner, providing the highest level of customer service possible.

* Ensure that management authorization is received as required. Close out cash drawer at the end of the day. Organize and reconcile media, prepare bank deposit, and EFT upload.

* Develop an excellent working knowledge of store's computer systems to ring transactions, look up merchandise availability, receive and transfer merchandise, and perform all other necessary functions.

* Capture customer name and address information for each transaction to compile clientele lists.

* Answer telephones, respond to inquiries and take merchandise orders. Distribute phone orders to sales associates on a rotating basis.

* Maintain cash wrap in a neat and organized manner. Keep track of supply levels and notify manager when items need to be reordered.

* Develop a strong knowledge of Lacoste product to help locate items for customers.

* Protect store assets and inventory through an awareness of loss prevention procedures. Report violations to the supervisor. Notify management of suspicious activity in stock areas, on the selling floor, or by cleaning and guard services.

* Assist with the implementation of the store's visual directives, receipt of new merchandise, stocking and replenishment of the selling floor, and housekeeping.

* Perform all other duties as assigned and required.

Requirements:

* Prior experience in a retail environment a plus.

* Good communication skills required.

* Must be able to provide prompt and courteous service to customers to help facilitate sales.

* Computer skills to include a retail point-of-sale software system and Microsoft Word, Excel, and Outlook.

* Individual must be a team player, outgoing, well-organized and able to prioritize assigned tasks.

* Must have excellent organization skills with the ability to multi-task.

* Able to perform a wide variety of tasks, often changing assignments on short notice.

* Must be able to overcome obstacles and deal with customers in a fast-paced, high-volume and competitive environment.

* Must be proficient working with numbers to ensure correctness of data produced.

Core Values:

* Accountable: Providing answers to questions, Propose solutions, Integrating our role as a global economic player.

* Collaborative: Succeeding together, Working together, Sharing information, Trusting each other.

* Caring: Respecting our people, Caring for customers, Different points of view, Diversity, Concerned by others.

* Audacious: Taking risks, Being creative & innovative, Following the less taken path, Creating value.

This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management.

As a Lacoste associate, we must always ensure that all functions of our position are represented with our core values being: Accountable, Collaborative, Caring and Audacious.

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