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Sales Associate II

2 months ago

Sherman Oaks, California, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate II to join our team at Coach. As a Sales Associate II, you will play a critical role in delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive shopping experience for all customers.
  • Support sales floor activities, including replenishing merchandise, maintaining visual displays, and processing transactions.
  • Process shipments and transfers, and maintain accurate inventory levels.
  • Participate in store physical inventory counts and cycle counts, as scheduled.
  • Meet or exceed sales targets and contribute to the overall success of the store.
Requirements
  • 1-3 years of previous retail experience, preferably in a sales or customer service role.
  • Knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use cash register systems and mobile POS.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Creativity: Comes up with a lot of new and unique ideas and is not afraid to take negative action when necessary.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change and is not upset when things are up in the air.
  • Drive for Results: Can be counted on to exceed goals successfully and is steadfastly pushing self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems and is a relentless and versatile learner.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.