Branch Manager Position

2 weeks ago


St Petersburg, United States Regions Bank Full time
Job Description:

At Regions Bank, we are seeking a highly motivated and experienced Branch Manager to join our team. As a Branch Manager, you will be responsible for leading a team of associates to achieve sales, quality, and service goals while maintaining an operationally efficient and compliant branch.

Key Responsibilities:
  • Lead a small to moderate-sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
  • Conduct outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships.
  • Educate associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions.
  • Coach and develop branch associates through execution of iConnect - the Region's Sales, Service and Coaching process.
  • Provide consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs.
  • Ensure a consistent optimal customer experience, including handling customer's transactional needs as needed.
  • Resolves escalated customer and associate issues and provides counseling to associates as needed.
  • Manage recruiting and selection process for assigned branch.
  • Maintain relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized.
Requirements:
  • High School Diploma or GED.
  • Three (3) years of Financial Services, sales, or sales management experience.
  • Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements.
  • Ability to work on Saturday as needed.
Preferred Qualifications:
  • College degree.
  • Life Insurance License.
  • Supervisory experience within the Financial Services industry.
  • Six (6) years of banking and/or lending experience.
  • Six (6) years of relationship-based client consultation experience.
Skills and Competencies:
  • Ability to exhibit mastery of key advice, guidance, and education concepts.
  • Ability to provide effective feedback and guidance.
  • Ability to handle multiple priorities simultaneously.
  • Excellent communication and customer service skills.
  • Excellent leadership and problem-solving skills.

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