Customer Service Representative
4 days ago
About the Role
Bloomingdale's is seeking a highly energetic and engaged Customer Service Representative to serve as a go-to resource for our customers and associates throughout the store. As a key member of our team, you will be responsible for creating an in-store experience that is easy, seamless, and fun for our customers.
Key Responsibilities
- Provide exceptional customer service and greet all customers with a genuine and friendly interaction
- Embrace and be proficient with technology to assist customers with their Buy Online Pick-up in Store orders (BOPS), process easy returns, and provide tourism information
- Participate in merchandising and operational requirements of the role
Requirements
- High School Diploma or equivalent required
- No experience required
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
- Position requires prolonged periods of standing/walking around store or department
- May involve reaching, crouching, kneeling, stooping, and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
- Frequently lift/move up to 25lbs
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