Operations Director

2 weeks ago


Durham, Connecticut, United States Building One Facility Services LLC Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to oversee the local office of Container Services. The successful candidate will be responsible for ensuring that all contractual requirements are met, while also providing exceptional customer service and leading a team of staff.

Key Responsibilities
  • Assess staffing needs and make recommendations to management
  • Develop and implement training programs to enhance employee skills and knowledge
  • Communicate effectively with customers to resolve issues and concerns
  • Manage and supervise service technicians, drivers, and administrative staff
  • Oversee the completion of service orders and ensure timely delivery
  • Develop and implement safety protocols to minimize risk and ensure a safe working environment
Requirements
  • Minimum Associate's degree; Bachelor's degree preferred
  • 5+ years of customer service experience, preferably in the Waste or Plastics Industries
  • 2+ years of management experience
Work Environment

The Operations Manager will work in a fast-paced office environment, with occasional exposure to outdoor weather conditions. The noise level is moderate, and the physical demands of the job include standing, walking, sitting, and lifting up to 50 pounds.

If you are a motivated and experienced professional looking for a challenging role, please apply using the link provided. Building One Facility Services LLC is an equal opportunity employer.



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