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Assistant Store Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at the Flagstaff Store in Flagstaff, Arizona. As a key member of our leadership team, you will be responsible for leading the daily operations of the sales floor and ensuring that our store meets its sales and revenue targets.
Key Responsibilities- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Ensure Team Members deliver excellent customer service to donors and customers.
- Work to de-escalate customer situations while finding an appropriate solution.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partner with community businesses and organizations to promote Goodwill mission.
- Lead the day-to-day operations of the sales floor.
- Ensure that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
- Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
- Processes complex sales transactions, including customer returns.
- Ensures that Team Members are operating per company standards and procedures.
- High School Diploma, GED, or equivalent work experience.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
We offer a comprehensive Total Rewards package, including medical, dental, vision, 401K, and paid time off. We are an equal opportunity employer and value diversity and inclusion in the workplace.
We are committed to making our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 123-456-7890 or hrsupport@example.com.
We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status.
