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Assistant Community Manager

1 month ago

Flagstaff, Arizona, United States Cardinal Group Companies Full time
Job Summary

We are seeking a highly motivated and organized Assistant Community Manager to join our team at Cardinal Group Companies. As an Assistant Community Manager, you will provide comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

Key Responsibilities
  • Consistently achieve property occupancy goals.
  • Ensure Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
  • Assist in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
  • Ensure efficient and courteous response to all resident requests.
  • Assist the Community Manager in designing and implementing a resident retention program.
  • Maintain inventory and order all necessary administrative supplies and equipment for the maintenance department.
  • Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
  • Report any unusual or extraordinary circumstances regarding the residents or the property.
  • Assist in lease audits when present at a community.
  • Ensure the community maintains all compliance regulations.
  • Assist the Community Manager in interviewing, screening and hiring of any potential employee at the community.
  • Assist the Community Manager in subsequent orientation, training and scheduling of all Team Members.
  • Assist the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
  • Seek educational opportunities and self improvement for personal growth and development.
  • Participate in Cardinal U training as required.
Requirements
  • Thorough knowledge of leasing techniques and sales for conventional multi family housing.
  • Maintain a consistent level of professional customer service.
  • Prior experience in multi family housing and community relations preferred.
  • Thorough knowledge of Cardinal Group policies and procedures and community policies.
  • Excellent computer skills: Microsoft Word and Excel.
  • Working knowledge of Yardi / Entrata and Pop Card is preferred.
  • Available to work weekends.
  • Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
  • Must have reliable transportation and be willing to travel locally between work sites.
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Preferred Qualifications
  • Assistant Manager
  • Assistant Property Manager
  • Manager
  • Supervisor
  • Property Management
  • Onsite Manager
  • Real Estate
  • Leasing
  • Community Manager
  • Bookkeeping
  • Property Manager
  • Real Estate Assistant
  • Leasing Consultant