Service Representative Specialist

6 days ago


East Taunton, United States Ritchie Bros. Full time
A Job That Matters

At Ritchie Bros., we are committed to delivering exceptional customer experiences, and we're looking for talented individuals like you to join our team. As a Service Representative Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing support via multiple communication channels.

What You'll Do:
  1. Offer top-notch customer service by responding to queries, resolving issues, and escalating concerns when necessary
  2. Maintain accurate records, process orders, and update our internal systems to ensure seamless transactions
  3. Engage with customers, provide solutions, and ensure satisfaction
Our Ideal Candidate:
  • Exhibits strong communication and interpersonal skills
  • Showcases a positive attitude and willingness to learn and grow
  • Possesses basic computer skills and ability to use our systems
  • Can work independently and as part of a team

We offer a competitive salary ranging from $42,000 to $52,000 annually, based on experience and location. Our comprehensive benefits package includes health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.



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