Customer Service Ambassador
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Stoner's Pizza Joint.
Job Responsibilities:- Greet and Welcome Customers: Provide a warm and inviting atmosphere for our customers, ensuring they feel valued and appreciated.
- Take Orders and Process Payments: Accurately take orders and process payments in a timely and efficient manner, both at the front counter and over the phone.
- Resolve Customer Concerns: Listen attentively to customer concerns and respond promptly to resolve issues and answer questions to the best of your ability.
- Maintain a Positive Attitude: Demonstrate a positive attitude and calmly respond to customer complaints, ensuring a pleasant experience for all.
- Attract Customers: Promote our product and company positively, answering questions and addressing concerns as they arise.
- Assist Management: Assist management with in-store tasks and other daily store duties, ensuring seamless operations.
- Prepare Customer Orders: Prepare customer orders and assist with kitchen prep activities, maintaining a clean and organized workspace.
- Clean and Maintain the Showroom and Kitchen: Clean, maintain, and stock the showroom and kitchen, ensuring a clean and welcoming environment for customers and staff.
- Age Requirement: Must be 16 years of age or older.
- Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
- Kitchen Equipment and POS Systems: Familiarity with kitchen equipment and POS/KPS systems.
- Food Hygiene: Understanding of food hygiene and safety protocols.
- Time-Management Skills: Good time-management skills to ensure efficient order processing and customer service.
- Flexibility: Ability to work in shifts, including weekends and evenings, and handle the physical demands of a restaurant environment.
At Stoner's Pizza Joint, we offer a fun, fast-paced, and forward-thinking work environment that makes owning a restaurant a pleasure. Our irresistible dough recipe has been perfected over 30 years, and we're excited to share it with you
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