Customer Service Ambassador

1 month ago


Statesboro, Georgia, United States Stoner's Pizza Joint Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Stoner's Pizza Joint.

Job Responsibilities:
  • Greet and Welcome Customers: Provide a warm and inviting atmosphere for our customers, ensuring they feel valued and appreciated.
  • Take Orders and Process Payments: Accurately take orders and process payments in a timely and efficient manner, both at the front counter and over the phone.
  • Resolve Customer Concerns: Listen attentively to customer concerns and respond promptly to resolve issues and answer questions to the best of your ability.
  • Maintain a Positive Attitude: Demonstrate a positive attitude and calmly respond to customer complaints, ensuring a pleasant experience for all.
  • Attract Customers: Promote our product and company positively, answering questions and addressing concerns as they arise.
  • Assist Management: Assist management with in-store tasks and other daily store duties, ensuring seamless operations.
  • Prepare Customer Orders: Prepare customer orders and assist with kitchen prep activities, maintaining a clean and organized workspace.
  • Clean and Maintain the Showroom and Kitchen: Clean, maintain, and stock the showroom and kitchen, ensuring a clean and welcoming environment for customers and staff.
Requirements:
  • Age Requirement: Must be 16 years of age or older.
  • Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Kitchen Equipment and POS Systems: Familiarity with kitchen equipment and POS/KPS systems.
  • Food Hygiene: Understanding of food hygiene and safety protocols.
  • Time-Management Skills: Good time-management skills to ensure efficient order processing and customer service.
  • Flexibility: Ability to work in shifts, including weekends and evenings, and handle the physical demands of a restaurant environment.

At Stoner's Pizza Joint, we offer a fun, fast-paced, and forward-thinking work environment that makes owning a restaurant a pleasure. Our irresistible dough recipe has been perfected over 30 years, and we're excited to share it with you



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