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District Team Leader

2 months ago

New York, New York, United States Party City Full time

About the Role:

As a District Team Leader at Party City, you will play a critical role in delivering an exceptional customer experience by leading a team of Store Team Leaders and Leads. Your primary responsibility will be to ensure that the right team members are in place to provide an outstanding shopping experience for our customers.

Key Responsibilities:

  • Lead an operationally efficient district, enabling a sales and service culture.
  • Provide services and solutions that drive customer loyalty.
  • Support an outstanding customer experience by focusing on our service model (Friendly, Easy, and Accurate).
  • Cultivate a customer-centric and engaged team by hiring, training, coaching, and developing Store Team Leaders and Leads.
  • Invest in training strategies to enhance skill and capabilities.
  • Create sustainable talent plans to fuel continued team growth.
  • Oversee all aspects of merchandising and inventory replenishment.
  • Manage payroll and district profitability.
  • Drive sales growth in core businesses, balloons, and omni services.

Requirements:

  • Ability to lift, push, and pull up to 25lbs daily.

What We Offer:

  • Comprehensive benefit plan.
  • 401(K) program.
  • Tuition reimbursement.
  • Competitive salary.
  • Fun working environment.
  • Generous associate discount.
  • Lifestyle benefits.