Security Officer

3 weeks ago


San Francisco, California, United States Four Seasons Hotels Ltd Full time
About the Role

The On-call Security Officer is a vital member of the Security Team at Four Seasons Hotels Ltd, responsible for providing a safe and secure environment for employees and guests. This role is a key part of the hotel's security and property protection, ensuring the safety and security of all guests, personnel, and property.

Key Responsibilities
  • Safeguard the hotel, guest, and associate property from vandalism, theft, and any kind of crime.
  • Monitor and control the movement of all associates, visitors, and contractors leaving or entering the hotel through the staff entrance.
  • Handle all tasks with diplomacy, tact, appropriate discretion, and efficiency.
  • Record and control all visitors' belongings/items when entering and leaving the hotel premises through the associate entrance or loading dock.
  • Ensure that unauthorized personnel do not gain access to the hotel floors and back-of-house areas.
  • Be fully conversant with every detail of the hotel layout.
  • Ensure to check all current events, activities, and functions at the time of duty.
  • Patrol the areas of responsibility and ensure the safety and comfort of all guests.
Requirements
  • Excellent customer service and guest contact skills.
  • Minimum 2 years' experience in the same or similar role required, luxury hotel experience preferred.
  • Reading, writing, and oral proficiency in the English language is required (Spanish/Tagalog/Mandarin a plus).
  • Familiar with State and local safety regulations (i.e., OSHA), CPR/First Aid certified is a plus.
  • Must be able to multi-task and have the ability to manage priorities with a high attention to detail.
  • Enjoy working in a dynamic, creative, and fast-paced environment.
  • Outgoing and people-oriented personality.
  • Effective interpersonal skills and a great team player.
What We Offer
  • Hourly Rate: $29.26
  • Generous medical, dental, and vision insurance plans.
  • 401k Retirement plan.
  • 8 weeks of New Parental Leave Pay.
  • Fur Baby/Pet Insurance.
  • Inclusive and diverse employee engagement and recognition events all year-round.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Employee Meals.
  • Paid holidays, vacation, and sick days.
  • Laundered Employee Uniform.

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