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Head of Service Delivery

2 months ago

Doral, Florida, United States VALID8 Financial Full time
Job Title: Head of Services

At VALID8 Financial, we're seeking a seasoned professional to lead our service teams in delivering high-quality, technology-enabled solutions to our clients. As the Head of Services, you'll be responsible for building and driving strategic relationships with development partners, ensuring the quality delivery of our consultative services.

Key Responsibilities:
  • Lead our service teams in delivering successful business process improvement projects
  • Provide guidance and thought leadership to teams managing day-to-day operations
  • Develop and manage project plans to ensure deadlines are met for all deliverables
  • Identify and present solutions to drive value and deliver results to clients
  • Proactively provide strategic market perspective and knowledge of best practices to teams and clients
Requirements:
  • 10+ years of experience with technology-enabled solutions, preferably in eCommerce and/or consumer products
  • Proven track record of leading teams of service-based consultants in delivery of successful business process improvement projects
  • Effective management of stakeholders, including identification, engagement, relationship building, negotiation, and communication
  • Excellent critical thinking skills and ability to solve complex business problems
What We Offer:
  • Competitive salary
  • Generous vacation policy
  • Medical benefits
  • 401k

We're an equal opportunity employer, committed to fostering diversity, equity, and inclusion in the workplace. If you're a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply.