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Automotive Store Manager

2 months ago

Westborough, Massachusetts, United States Midas Full time
Job Description:

As a Store Manager at Midas, you will be the face of our location, interacting directly with customers and dispatching service work to technicians. A background in the automotive industry is a plus, but we are willing to train the right candidate.

Key Responsibilities:
  • Manage the day-to-day operations of the store, ensuring excellent customer service and efficient service delivery.
  • Lead and motivate a team of technicians and service advisors to achieve sales and customer satisfaction goals.
  • Develop and implement sales strategies to drive revenue growth and increase customer loyalty.
  • Monitor and control expenses, inventory, and labor costs to maintain profitability.
  • Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
Requirements:
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on building strong relationships and driving customer satisfaction.
  • Proven sales and management experience, preferably in the automotive industry.
  • Ability to work in a fast-paced environment, with a focus on efficiency and productivity.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
Benefits:
  • Competitive salary, with a base salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including health insurance and 401(k) matching.
  • Flexible scheduling, with a 5-day work week and some holidays required.