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Hotel Front Office Associate

2 months ago

Saint Johnsbury, Vermont, United States Giri Hotel Management LLC Full time
Join Our Team as a Front Desk Associate

At Giri Hotel Management LLC, we are seeking a dedicated Front Desk Associate to become part of our vibrant team. This role is essential in delivering exceptional customer service and ensuring a welcoming atmosphere for our guests.

Key Responsibilities:
  • Handle online, telephone, and in-person reservations efficiently.
  • Greet guests warmly, manage check-in and check-out processes, and provide room keys while detailing hotel amenities.
  • Process payments and address any discrepancies in a professional manner.
  • Respond promptly to guest inquiries and resolve issues with a friendly approach.
  • Provide information about local attractions and amenities to enhance guest experiences.
  • Collaborate with team members to maintain high standards in guest room readiness and accommodate special requests.
  • Ensure cleanliness and organization of workstations and equipment.
  • Perform additional duties as assigned to support hotel operations.

Why Choose Giri Hotel Management LLC?

We offer a range of benefits to our employees, including:
  • Employee discounts at various hotels.
  • On-demand pay options through DailyPay.
  • Referral bonuses for bringing new team members on board.
  • Accrued Paid Time Off to enjoy your well-deserved breaks.
  • Short-term and long-term disability coverage.
  • Comprehensive medical, dental, and vision insurance with employer contributions.
  • Life insurance options.
  • 401k plan with employer matching contributions.
  • Opportunities for career advancement within a rapidly growing hotel company.

We are excited to welcome you to our team and support your career growth in the hospitality industry