Customer Service Director
3 weeks ago
Customer Service Leader Job Description
Hannaford is seeking a Customer Service Leader to oversee and provide fast, easy, flexible and friendly service to customers through the achievement of Hannaford customer service standards.
The ideal candidate will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
Key Responsibilities:
- Oversee and provide fast, easy, flexible and friendly service to customers through the achievement of Hannaford customer service standards.
- Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
- Assist the Front-End department in maximizing sales through excellent customer service.
- Ensure store office functions are completed accurately and on time using accounting packets.
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