Customer Service Representative

3 days ago


Midlothian, Virginia, United States CVS Health Full time
Job Overview

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at CVS Health. As a key member of our retail store team, you will be responsible for providing an exceptional shopping experience for our customers.

About the Role
  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
Responsibilities
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
Requirements

To be successful in this role, you must have:

  • At least 16 years of age.
  • The ability to remain upright on the feet, particularly for sustained periods of time.
  • The physical ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
Preferred Qualifications

A previous experience in a retail or customer service setting is preferred but not required.

Education

A high school diploma or equivalent is preferred but not required.

Compensation

The estimated salary for this role is $15.50 - $18.50 per hour based on location and experience.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.



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