Retail Customer Service Associate

5 days ago


Owensboro, Kentucky, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive attitude, work well under pressure, and adapt to changing situations.
  • Collaborate with colleagues to achieve sales goals, maintain a safe and secure environment, and adhere to company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • Competitive hourly wage and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, and bereavement leave.
  • Opportunities for career growth and development.
Why Join Sam's Club?

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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