Retail Customer Service Team Lead

4 weeks ago


Owensboro, Kentucky, United States PetSmart, Inc. Full time
Customer Service Supervisor Job Description

PetSmart, Inc is seeking a Customer Service Supervisor to join our team.

Key Responsibilities:

  • Provide exceptional customer experience through telephone, in-person, and online interactions.
  • Maintain store standards and lead a culture of empowerment, ensuring compliance and code of ethics.
  • Promote a culture of belonging by championing resources and fostering a safe and inclusive workplace.

Requirements:

  • Strong customer service skills and experience.
  • Ability to lead and motivate a team.
  • Excellent communication and problem-solving skills.

About PetSmart, Inc:

PetSmart, Inc is a leading pet retailer dedicated to providing a wide range of pet products and services. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.



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