Collections Specialist

6 days ago


Southaven, Mississippi, United States Desoto Athletic Club Full time
About the Job:

Desoto Athletic Club is seeking a skilled Collections Specialist to join our team. As a key member of our collections team, you will be responsible for identifying unresolved debts, developing effective repayment plans, following up with clients on overdue accounts, and overseeing all monthly payments and refunds.

Main Responsibilities:
  • Collect and process overdue payments, working closely with clients to develop customized repayment plans.
  • Identify and address root causes of debt, implementing strategies to prevent future delinquencies.
  • Develop and maintain strong relationships with clients, communicating effectively and empathetically throughout the collections process.
Requirements:
  • Proven track record of success in collections or customer-facing roles, with a strong focus on customer service and relationship-building.
  • Excellent communication and negotiation skills, with the ability to build trust and rapport with diverse groups of people.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
  • A competitive salary range of $40,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.


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