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Veterinary Hospital Operations Manager
2 months ago
Overview
The Shift Lead is a vital role in our veterinary hospital, responsible for ensuring the smooth operation of our team during their shift. This position requires strong communication and leadership skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Assist the Practice Manager and Chief of Staff in guiding the team to maximize productivity and profitability.
- Ensure effective communication with clients and internal stakeholders.
- Supervise the team during their shift, ensuring quality medical care and exceptional client service.
- Help create an environment where the team can deliver quality, efficient, and effective veterinary care.
- Provide professional, efficient, and exceptional client service, ensuring all associates do the same.
- Assist in scheduling associates to meet client needs, while proactively planning time off and CE scheduling.
- Ensure compliance with all practice policies and procedures.
Requirements
- Believe in the importance of preventive care for pets.
- Embrace and thrive on providing exceptional client and pet experiences.
- Be available to work weekend and evening shifts.
- Be comfortable working in an environment with loud noise and strong smells.
- Be 18 years of age or older.
- Have a minimum of two years of veterinary hospital experience.
What We Offer
Banfield Pet Hospital is a growing company that cares about the families and pets we serve. We offer a generous benefits package, including 401(k), paid time off, and Optimum Wellness Plans for your pets. Medical, vision, and dental insurance is also offered to associates based on eligibility.
Join Our Team
If you are passionate about preventive pet care and want to become an integral part of an effective team, please visit our website to apply for an opportunity in your area.
