Customer Service Representative
21 hours ago
We are seeking a highly skilled Customer Service Representative to join our team at Beverage-Air Corporation Manufacturing. As a key member of our customer support team, you will be responsible for providing exceptional service to internal and external customers, ensuring timely order entry and acknowledgement, and maintaining accurate customer master files.
Key Responsibilities- Manage order entry and order acknowledgement in a timely manner according to company processes and procedures.
- Provide relevant information about commercial food service products to customers through various communication channels.
- Maintain accurate and up-to-date customer master files.
- Ability to work collaboratively with other functional areas to set and meet priorities that support the business strategy.
- Proficiency in Microsoft Office Suite and ability to use judgment to resolve problems and make routine recommendations.
- Ability to handle customer calls with enthusiasm and professionalism and email customers regularly with order confirmations and updated delivery schedules.
- Understanding of bills of materials and/or parts lists for production.
This is a full-time position located in Winston Salem, NC. The ideal candidate will be able to sit for long periods of time and occasionally lift up to 35lbs. We are an Equal Opportunity Employer and welcome applications from qualified candidates.
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Customer Service Representative
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