Customer Service Representative

1 week ago

Burnsville, Minnesota, United States Transdev Full time
Join Transdev, a global leader in mobility, as a Customer Service Representative. We're seeking a skilled professional to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and providing accurate information. You will also be expected to follow company policies and procedures, treat customers with courtesy and respect, and meet performance requirements. To succeed in this role, you will need a high school diploma or equivalent, strong communication skills, and the ability to operate a computer and standard telephone system. If you're a team player with a passion for delivering excellent customer service, we encourage you to apply. At Transdev, we're committed to empowering the freedom to move every day through safe, reliable, and innovative solutions. We offer a competitive hourly rate of $16.50, an attractive benefits package, and opportunities for professional growth and development. If you're looking for a challenging and rewarding career in customer service, we invite you to join our team and be part of our mission to make a difference in the lives of our customers.

**Key Responsibilities:**

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Follow company policies and procedures to ensure accurate and efficient service
* Treat customers with courtesy, dignity, and respect
* Meet performance requirements and maintain high levels of customer satisfaction
* Enter data with accuracy and attention to detail
* Document trip authorizations and other relevant information

**Requirements:**

* High school diploma or equivalent
* Strong communication and interpersonal skills
* Ability to operate a computer and standard telephone system
* Ability to work in a fast-paced environment and meet performance requirements

**What We Offer:**

* Competitive hourly rate of $16.50
* Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision
* Paid time off and vacation
* Opportunities for professional growth and development

**Equal Employment Opportunity:**

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. We are committed to diversity and inclusion in the workplace and strive to create a work environment that is free from discrimination and harassment.

**Drug-Free Workplace:**

Transdev is a drug-free workplace and requires all employees to pass a drug screen.

**California Applicants:**

Please click here for CA Employee Privacy Policy.

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