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Food and Beverage Server

2 months ago

Eugene, Oregon, United States VIP Hospitality Group LLC Full time
Job Overview

As a key member of our hospitality team, the Food and Beverage Server plays a vital role in delivering exceptional service to our guests. This position focuses on promoting wellness through our food and beverage offerings, ensuring that each guest enjoys a personalized and healthy dining experience.

Core Responsibilities:
  • Guest Engagement: Interact with guests to understand their dietary preferences and wellness goals, providing tailored menu recommendations.
  • Order Assistance: Support guests with tablet-based ordering systems to enhance their dining experience.
  • Food and Beverage Preparation: Prepare and serve a variety of food and beverages, including specialty cocktails, while adhering to health and safety standards.
  • Sales Techniques: Utilize suggestive selling strategies to enhance guest satisfaction and contribute to hotel revenue.
  • Inventory Management: Safely store and manage food and beverage inventory, assisting with stock checks as needed.
  • Cleanliness and Maintenance: Ensure that dining areas and food preparation zones are kept clean and organized throughout service.
  • Cash Handling: Accurately process transactions and maintain secure handling of cash and payment systems.
  • Team Collaboration: Work closely with team members and other departments to address guest needs and resolve any issues that may arise.
  • Service Recovery: Respond effectively to guest complaints, implementing service recovery strategies to ensure satisfaction.
  • Health and Safety Compliance: Report any health or safety concerns to supervisors promptly.
Qualifications:

Candidates should possess a high school diploma or equivalent, along with at least six months of experience in food service. Proficiency in English is required, and flexibility in scheduling is essential. Certification in alcohol awareness and food safety is preferred.

Benefits:
  • 401(k) with matching contributions
  • Competitive salary structure
  • Comprehensive health benefits for full-time employees
  • Paid time off for work-life balance
  • Access to an onsite gym
  • Discounted hotel room rates

At VIP Hospitality Group, we value individuals who are passionate about wellness and dedicated to providing outstanding service. If you share our commitment to excellence, we encourage you to explore this opportunity.