Retail Sales Expert with Excellent Customer Service Skills
6 days ago
We are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Representatives.
About the Role:
- This is a Part-Time position offering flexible scheduling availability, ideal for students or individuals looking for part-time work.
- As a Retail Sales Representative, you will be responsible for providing exceptional customer service, meeting sales targets, and promoting the T-Mobile brand.
- You will work closely with the store team to achieve both personal and company goals.
Your Key Responsibilities:
- Provide outstanding customer service, ensuring customers feel valued and satisfied with their experience.
- Exceed monthly revenue goals by acquiring new customers, upselling existing accounts, and maintaining high-quality metrics.
- Participate in marketing efforts to drive new business, including community outreach, promotional activities, and brand promotion within and outside the store.
- Assist with all retail functions, adhering to Wireless Vision policies and procedures.
- Collaborate with management to ensure seamless store operations, including cash handling, inventory management, and customer transactions.
- Maintain accurate records and complete paperwork according to company standards.
- Contribute to a positive team environment by sharing customer feedback and best practices.
- Ensure the store's appearance, back room, restrooms, and individual workspace meet retail standards.
- Deliver exceptional service activations, changes, and bill payments, respond to billing inquiries, sell accessories, and process price plan changes and upgrades.
- Build customer confidence by creating a comfortable and hassle-free experience that meets their needs.
- Engage in service selling and provide customers with the right technology solutions.
- Perform other tasks and duties as assigned by management.
What We're Looking For:
- A minimum of 6 months of experience in retail or a related field with a strong customer focus.
- A professional, energetic, and positive attitude.
- Excellent written and verbal communication skills.
- Flexibility in scheduling.
- A high school diploma or equivalent.
- Bilingualism is a plus in certain locations.
- The ability to stand for long periods (up to 9 hours) on the sales floor.
- The ability to move and/or lift up to 25 pounds.
What We Offer:
- A competitive paid time-off program.
- Medical, dental, and vision benefits.
- A 401(k) match.
- Phone service discounts.
- Development and growth opportunities.
Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace.
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