Senior Research Manager

3 weeks ago


Fort Myers, Florida, United States Walmart Full time
Job Summary

We are seeking a highly motivated and experienced Senior Research Manager to join our Research Team at Walmart. As a Senior Research Manager, you will be responsible for leading and cultivating a culture of expertise, support, and value within the team. You will be a champion for our Customer Perception primary research product, building strong relationships with stakeholders to foster the utilization of quantitative and qualitative research projects.

Key Responsibilities
  • Lead and cultivate a culture of expertise, support, and value within the team.
  • Develop and implement research strategies to drive business decisions and improve customer experience.
  • Build and maintain strong relationships with stakeholders to foster the utilization of quantitative and qualitative research projects.
  • Manage and analyze large datasets to identify trends and insights that inform business decisions.
  • Develop and maintain research reports, presentations, and other materials to communicate findings to stakeholders.
  • Collaborate with cross-functional teams to integrate research findings into business strategies.
Requirements
  • 6+ years of market research experience in a client-facing role.
  • 3+ years of managing a team.
  • Solid experience in questionnaire design, table specifications, and project management.
  • Excellent written, verbal, presentation, and phone communication skills with the ability to adapt conversations for technical and non-technical audiences.
  • Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint.
  • Familiarity with online data collection tools (e.g. Qualtrics, Decipher, etc.).
  • Knowledge of SPSS and/or other quantitative reporting tools.

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