Senior Lab Services Specialist for Geriatric Care

1 day ago

Renton, Washington, United States One Medical Full time

About One Medical:

One Medical is a pioneering primary care solution redefining the healthcare landscape by making quality care more accessible, enjoyable, and affordable. By combining cutting-edge technology with personalized attention, we strive to deliver exceptional health outcomes while fostering a culture of empathy, innovation, and continuous learning.

We're not your average doctor's office. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic disease management, and mental wellness have been revolutionizing the patient experience for over a decade. As a valued member of our team, you'll play a pivotal role in shaping the future of healthcare.

The Opportunity:

As a Senior Lab Services Specialist at one of our Renton, WA offices focused on serving our senior health population (ages 65+), you'll be responsible for providing an exceptional experience for patients, ensuring their comfort and well-being throughout the lab process. Working closely with our diverse team of providers and administrative assistants, you'll be an integral part of the patient's primary care team, utilizing your expertise to perform specimen collections, processing, and other clinical support services with the highest quality standards.

You will utilize our advanced technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to stay connected with the team and complete daily tasks efficiently. Your ability to adapt to changing workflows, think creatively, and provide top-notch customer service will make you an invaluable asset to our organization.

Key Responsibilities:

  • Provide best-in-class venipuncture services for patients of all ages, from pediatrics to geriatrics
  • Perform extended scope duties such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Support patient care beyond the lab room by answering messages, following up on lab cases, and assisting providers with clerical tasks

Requirements and Qualifications:

  • An active phlebotomy certification to practice in WA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care

Benefits and Perks:

  • Competitive salary: $25.50/hour, based on a standard full-time schedule
  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • 401K match
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

About the Role:

This is a full-time position (40 hours/week) with an 8-hour shift generally taking place between 8am-5pm. We are committed to creating a diverse, inclusive, and equitable work environment where everyone can thrive. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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