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Customer Support Specialist
2 months ago
Nucar Southern New England is seeking a dedicated Customer Service Coordinator to enhance our customer engagement efforts. This role is pivotal in ensuring a seamless experience for our clients, reflecting our commitment to excellence.
Key Responsibilities:
- Manage inbound and outbound communications with customers, providing top-notch service and support.
- Demonstrate outstanding telephone etiquette and communication skills.
- Utilize internet marketing strategies to promote services and manage appointment scheduling.
- Build and maintain strong relationships with clients through effective communication.
- Exhibit exceptional verbal and written communication abilities.
- Resolve customer inquiries and issues with professionalism and efficiency.
- Utilize Microsoft Office and Google applications proficiently.
- Maintain an organized workspace with a keen eye for detail.
- Adapt to a flexible work schedule, including availability on weekends.
- Prior experience as a cashier is advantageous.
What We Offer:
- A chance to be part of a customer-centric organization.
- A competitive benefits package that includes Medical, Dental, Vision, 401K, and Paid Time Off.
All candidates must successfully complete a drug screening and background verification. We uphold Equal Opportunity Employment principles.
